Introduction to PC Troubleshooting
Introduction to PC Troubleshooting
Don’t spend your hard-earned cash on expensive PC repairs! The vast majority of the problems people experience with their computers are completely avoidable, and most can be solved with nothing more than a few minutes of your time. Intro to PC Troubleshooting takes you step by step through the typical hardware and operating system problems encountered by technicians, teaching troubleshooting techniques to decipher any problem, and giving you the skills you need to solve them.
Once you’ve mastered the basics, the course launches into some of the more advanced and nasty problems that crop up in the PC, teaching you how to diagnose and fix those problems as well! Finally, Intro to PC Troubleshooting shows you how to maintain and optimize a Windows PC. So what are you waiting for? Get ready to troubleshoot and fix some PCs!
Syllabus
- Lesson 1 – The Computing Process
- Lesson 2 – Troubleshooting Theory
- Lesson 3 – Operating System Overview
- Lesson 4 – OS Fixes
- Lesson 5 – Avoiding OS Obstacles
- Lesson 6 – Networking Basics
- Lesson 7 – Troubleshooting Network and Internet Issues
- Lesson 8 – Preventing Internet Problems
- Lesson 9 – Introduction to PC Hardware
- Lesson 10 – Installing Hardware
- Lesson 11 – Maintaining Hardware
- Lesson 12 – Life of a PC Troubleshooter
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
- You will also need access to one or more computers that do not contain any data you consider sensitive.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
Email capabilities and access to a personal email account.
Prerequisites:
There are no prerequisites to take this course.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
<ul><li>6 Weeks Access</li>
<li>Course Code: trb</li>
<li>Start Dates* Dec 15 | Jan 12 | Feb 09 | Mar 16</li>
<li>$187.00 USD</li></ul>
Scott Jernigan, an A+ and Network+ Certified Technician, holds a Master of Arts degree in Medieval History. He teaches A+ Certification and PC hardware classes. He has taught at the FBI Academy in Quantico, VA, Lucent Technologies in Baltimore, MD, and at the United Nations in New York City. Jernigan has also edited numerous computer books, including the best-selling All in One A+ Certification Exam Guide and the Network+ Certification Exam Guide.
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