Learn Administrative Office Procedures Online
Course Overview
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. They ensure accountability, consistency, and efficiency. A well run office reduces miscommunications and helps to eliminate common errors. Strategies and procedures are a vital connection between the company’s vision and its everyday operations and by making these procedures a priority, you will establish clear policies as well as an objective and consistent set of rules leading to employee understanding and buy-in, which ensures that your work environment runs smoothly.
This course touches on the importance of administrative procedures, tools for storing procedures, identifying and recording key procedures, what to include in a binder and how to organize it as well as on creating, sharing and executing a procedure guide.
OBJECTIVES
At the end of this course you will be able to:
- Understand the importance of administrative procedures
- Collect the correct tools
- Identify procedures to include in a binder
- Develop procedures
- Organize a binder
- Prepare checklists
- Understand succession planning
- Set up a procedure guide
TARGET AUDIENCE
This course is designed for:
- Administrative employees
- Team leaders, supervisors and managers
- Business owners and executives
Course Content
- Module One: Getting Started
- Module Two: Why Your Office Needs Adminstrative Procedures
- Module Three: Gathering the Right Tools
- Module Four: Identiyfing Procedures to Include
- Module Five: Top Five Procedures to Record
- Module Six: What to Include in Your Binder (I)
- Module Seven: What to Include in Your Binder (II)
- Module Eight: Organizing Your Binder
- Module Nine: What Not to Include in the Procedure Guide
- Module Ten: Share Office Procedure Guide
- Module Eleven: Successfully Executing the Guide
- Module Twelve: Wrapping Up
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