Learn Building Relationships for Success in Sales
No one questions that making friends is a good thing. In this course, discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
This will help you learn:
- The value of working as a team
- Ways to develop team norms, ground rules, and team contracts
- How to identify your team player style and how to use it with your own team
- Techniques for building team trust
- The stages of team development and how to help a team move through them
- The critical role communication skills will play in building and maintaining a team atmosphere
- Ways that team members can be involved and grow in a team setting
- Session One: Course Overview
- Session Two: Focusing on Your Customer
- Session Three: What Influences People in Forming Relationships?
- Session Four: Disclosure
- Session Five: How to Win Friends and Influence People
- Session Six: Communication Skills for Relationship Selling
- Session Seven: Non-Verbal Messages
- Session Eight: Managing the Mingling
- Session Nine: The Handshake
- Session Ten: Small Talk
- Session Eleven: Networking
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
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