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Learn Building Relationships for Success in Sales

Course Overview

No one questions that making friends is a good thing. In this course, discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.

This will help you learn:

  • The value of working as a team
  • Ways to develop team norms, ground rules, and team contracts
  • How to identify your team player style and how to use it with your own team
  • Techniques for building team trust
  • The stages of team development and how to help a team move through them
  • The critical role communication skills will play in building and maintaining a team atmosphere
  • Ways that team members can be involved and grow in a team setting

Course Content

  • Session One: Course Overview
  • Session Two: Focusing on Your Customer
  • Session Three: What Influences People in Forming Relationships?
  • Session Four: Disclosure
  • Session Five: How to Win Friends and Influence People
  • Session Six: Communication Skills for Relationship Selling
  • Session Seven: Non-Verbal Messages
  • Session Eight: Managing the Mingling
  • Session Nine: The Handshake
  • Session Ten: Small Talk
  • Session Eleven: Networking

None/No previous knowledge required.
This course comes with 8 lessons consisting of text, interactive cards and quizzes.
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
A participation certificate will be issued on completion of the course.

EdVantage e-Cert is an online endeavor to provide access to education and innovative learning across a wide range of fields of study. It aims to bring you affordable and accredited courses from reputed and credible education providers worldwide.

EdVantage e-Cert through its e-Smart courses aims to provide training and courses which will ensures you step into your dream job. Now you can polish your knowledge and skills to get Job-ready or gain a new qualification form a Certification to an e-MBA all in the comfort of your home!

Whether you are looking to gain a qualification or you simply want to improve your understanding of basic industry practices and trends, an employee who is chasing a promotion and upskilling or simply someone with a years of experience but lacking formal qualifications on paper- EdVantage e-Cert is the answer!

Why hesitate when you can receive comprehensive Academic and technical study support and valuable training that can be tailored to fit your busy life, still helping you achieve a qualification you desire?

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Enrolled: 7 students
Duration: 9 hours

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