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Learn Communications for Small Business Owners Online

Course Overview

Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course to introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.

This will help you know how to:

  • Define the essential pieces of communication
  • Customize these essential pieces for their company
  • Identify the processes and plans needed for clear communications
  • Develop, maintain, and evolve effective content for their communications

Course Content

  • Session One: Course Overview
  • Session Two: Key Communication Components
  • Session Three: The Building Blocks
  • Session Four: Your Communications Plan
  • Session Five: The Five C’s of a Successful Message
  • Session Six: Communication Strategies
  • Session Seven: Sharing Information Through Media Releases
  • Session Eight: Communicating Online
  • Session Nine: Using Stories to Communicate
  • Session Ten: Polishers and Time Savers
  • Session Eleven: Enhancing Your Results
  • Session Twelve: Maintaining Your Message in Crisis

 

EdVantage e-Cert is an online endeavor to provide access to education and innovative learning across a wide range of fields of study. It aims to bring you affordable and accredited courses from reputed and credible education providers worldwide.

EdVantage e-Cert through its e-Smart courses aims to provide training and courses which will ensures you step into your dream job. Now you can polish your knowledge and skills to get Job-ready or gain a new qualification form a Certification to an e-MBA all in the comfort of your home!

Whether you are looking to gain a qualification or you simply want to improve your understanding of basic industry practices and trends, an employee who is chasing a promotion and upskilling or simply someone with a years of experience but lacking formal qualifications on paper- EdVantage e-Cert is the answer!

Why hesitate when you can receive comprehensive Academic and technical study support and valuable training that can be tailored to fit your busy life, still helping you achieve a qualification you desire?

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Enrolled: 3 students
Duration: 10 hours

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