Learn How to Work Smarter – Using Technology to Your Advantage

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Course Overview

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course will show participants how to leverage technology to work smarter, not harder.

This course will help you know how to:

Make your workplace a technology-friendly place
Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
Communicate better with the IT department
Make the best software and training choices
Set an IT budget o Set expectations and responsibilities for security and privacy
Keep employees safe and healthy o Develop and implement a system usage policy
Implement policies for dealing with company property o Decide whether or not employees should telecommute
Make telecommuting work
Deal with workplace rage
Address technological issues

Course Content

Session One: Course Overview
Session Two: Making Your Company a Technology-Friendly Place
Session Three: Conquering Computers
Session Four: Communicating with the IT Department
Session Five: Choosing Software Wisely
Session Six: Technical Training
Session Seven: Setting an IT Budget
Session Eight: Security and Privacy
Session Nine: Uncontrolled vs. Controlled Networks
Session Ten: Ergonomics
Session Eleven: System Usage Policies
Session Twelve: Taking Care of Company Property
Session Thirteen: Time-Saving Tools
Session Fourteen: Telephone Etiquette
Session Fifteen: Instant Messaging
Session Sixteen: Telecommuting
Session Seventeen: Workplace Rage
Session Eighteen: It’s Not Working!
Session Nineteen: A Policies and Procedures Checklist

REQUIREMENTS

None / No previous knowledge is required

COURSE SPECIFICATIONS

This course comes with 4 lessons consisting of text, interactive cards, case studies, a quiz, a self-evaluation form and an action plan to download.

It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.

CERTIFICATE

A participation certificate will be issued on completion of the course.

EdVantage e-Cert is an online endeavor to provide access to education and innovative learning across a wide range of fields of study. It aims to bring you affordable and accredited courses from reputed and credible education providers worldwide.

EdVantage e-Cert through its e-Smart courses aims to provide training and courses which will ensures you step into your dream job. Now you can polish your knowledge and skills to get Job-ready or gain a new qualification form a Certification to an e-MBA all in the comfort of your home!

Whether you are looking to gain a qualification or you simply want to improve your understanding of basic industry practices and trends, an employee who is chasing a promotion and upskilling or simply someone with a years of experience but lacking formal qualifications on paper- EdVantage e-Cert is the answer!

Why hesitate when you can receive comprehensive Academic and technical study support and valuable training that can be tailored to fit your busy life, still helping you achieve a qualification you desire?