Learn Interpersonal Skills Online

Course Overview

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Learn how to identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. Grasp the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power.
  • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
  • Identify the skills needed in starting a conversation.
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
  • Understand how seeing the other side can improve skills in influencing other people.
  • Understand how the use of facts and emotions can help bring people to your side.
  • Identify ways of sharing one’s opinions constructively.
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
  • Learn tips in making an impact through powerful first impressions.

Course Content

  • Module One: Getting Started
  • Module Two: Verbal Communication Skills
  • Module Three: Non-Verbal Communication Skills
  • Module Four: Making Small Talk and Moving Beyond
  • Module Five: Moving the Conversation Along
  • Module Six: Remembering Names
  • Module Seven: Influencing Skills
  • Module Eight: Bringing People to Your Side
  • Module Nine: Sharing Your Opinion
  • Module Ten: Negotiation Basics
  • Module Eleven: Making an Impact
  • Module Twelve: Wrapping Up

EdVantage e-Cert is an online endeavor to provide access to education and innovative learning across a wide range of fields of study. It aims to bring you affordable and accredited courses from reputed and credible education providers worldwide.

EdVantage e-Cert through its e-Smart courses aims to provide training and courses which will ensures you step into your dream job. Now you can polish your knowledge and skills to get Job-ready or gain a new qualification form a Certification to an e-MBA all in the comfort of your home!

Whether you are looking to gain a qualification or you simply want to improve your understanding of basic industry practices and trends, an employee who is chasing a promotion and upskilling or simply someone with a years of experience but lacking formal qualifications on paper- EdVantage e-Cert is the answer!

Why hesitate when you can receive comprehensive Academic and technical study support and valuable training that can be tailored to fit your busy life, still helping you achieve a qualification you desire?

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Enrolled: 1 student
Duration: 10 hours

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