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Learn Serbian Online – (Business)

Course Overview

Serbian is a South Slavic language spoken mainly in Serbia, Bosnia and Herzegovina, Montenegro, Croatia, and Macedonia by about 11 million people. It’s the official language of Serbia, spoken by 95% of the population, and the main one used in this country of stunning national parks and mountains. Virtually identical to Croatian, Serbian is written in the Cyrillic (or Russian) alphabet, and Croatian uses Roman letters. Eight countries surround Serbia, some of which were also part of the former Yugoslavia, making it a landlocked culture, with plenty of influence from its past as part of the Ottoman Empire, The Austro-Hungarian Empire and Yugoslavia, before achieving independence in 2006. Did you know? One of Serbia’s famous spots is on the slopes of Mount Radan. Known as Devil’s Town, this landscape is home to weird and wonderful red rock formations. The locals believed this to be the result of devils fighting each other, hence it’s fiendish name!

Course Content

  • On the Phone
  • On the Phone to a Company
  • Leaving a Phone Message
  • Please Call Me Back
  • Calling Customer Service
  • Problems on the Phone
  • What Do You Do?
  • What Do You Do For A Living?
  • Introducing Colleagues
  • Introducing Your Company
  • Talking About Your Products
  • Delivery of Products
  • Payment Terms
  • Negotiation of the Sale
  • Contracts and Agreements
  • Discussing a Reseller Agreement
  • Discussing a Distribution Agreement
  • Marketing
  • Marketing Your Brand
  • Launching Your Product
  • Market Research
  • Advertising Your Product
  • E-Commerce and Online Marketing
  • Marketing to Online Customers
  • Meetings
  • Setting Up a Meeting Time
  • Setting Up a Meeting Place
  • Rearranging Meetings
  • Preparing for Meetings
  • Meeting at Trade Shows
  • Traveling Overseas on Business
  • At the airport
  • Taking The Train
  • At The Hotel
  • Going By Taxi
  • Going By Bus or Train
  • The Hotel Part 1 Check-In
  • The Hotel Part 2 Rooms
  • The Hotel Part 3 Questions
  • The Hotel Part 4 More Questions
  • The Hotel Part 5 Checkout
  • Hiring a car
  • Where is the Nearest Bank?
  • At The Bank
  • Online Banking
  • Stocks and Shares
  • Internet Access
  • Working Online
  • Online Security

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Whether you are looking to gain a qualification or you simply want to improve your understanding of basic industry practices and trends, an employee who is chasing a promotion and upskilling or simply someone with a years of experience but lacking formal qualifications on paper- EdVantage e-Cert is the answer!

Why hesitate when you can receive comprehensive Academic and technical study support and valuable training that can be tailored to fit your busy life, still helping you achieve a qualification you desire?

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Duration: Self-Paced

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