Learn Social Media in the Workplace Online

Course Overview

We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times, they love to share, but they need to know what is alright to share and what should not be sent out. Understanding Social Media is about communicating the right way.

To effectively learn how to use social media in the workplace, an employee must learn the basic building blocks of social media and the different ways they interact and perform. Once we understand that social media is about communication, we can establish guidelines that allow employees to feel free to network while staying focused at work.

This course touches on the definition of social media, social media policies, security, the rules for posting, the benefits and pitfalls of social media, taking customers’ feedback into account.


At the end of this course you will be able to:

  • Understand what social media is
  • Build and maintain your social media policy
  • Keep your social media secure
  • Establish rules for posting
  • Understand the benefits and pitfalls of using social media

Course Content

  • Lesson 1: Getting Started
  • Lesson 2: What is Social Media?
  • Lesson 3: Defining Your Social Media Policy (I)
  • Lesson 4: Defining Your Social Media Policy (II)
  • Lesson 5: Creating a Living Document
  • Lesson 6: Keeping an Eye on Security
  • Lesson 7: Rules to Follow When Posting (I)
  • Lesson 8: Rules to Follow When Posting (II)
  • Lesson 9: Benefits of Social Media
  • Lesson 10: The Pitfalls of Social Media
  • Lesson 11: Listen to Your Customers
  • Lesson 12: Wrapping Up

None / No previous knowledge is required
This course comes with 12 modules consisting of videos, text, case studies and quizzes.

It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
A participation certificate will be issued on completion of the course.
This course is designed for:

Business owners and executives
Team leaders and managers
Human Resources professionals
Anyone who wishes to understand the link between social media and the workplace and how to use social media effectively

EdVantage e-Cert is an online endeavor to provide access to education and innovative learning across a wide range of fields of study. It aims to bring you affordable and accredited courses from reputed and credible education providers worldwide.

EdVantage e-Cert through its e-Smart courses aims to provide training and courses which will ensures you step into your dream job. Now you can polish your knowledge and skills to get Job-ready or gain a new qualification form a Certification to an e-MBA all in the comfort of your home!

Whether you are looking to gain a qualification or you simply want to improve your understanding of basic industry practices and trends, an employee who is chasing a promotion and upskilling or simply someone with a years of experience but lacking formal qualifications on paper- EdVantage e-Cert is the answer!

Why hesitate when you can receive comprehensive Academic and technical study support and valuable training that can be tailored to fit your busy life, still helping you achieve a qualification you desire?

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Enrolled: 2 students
Duration: 10 hours