Recruiting & Retaining Hospitality Revenue people. (Hospitality)
Recruiting & Retaining Hospitality Revenue people. (Hospitality)
Hospitality Sales & Marketing Association International have developed a full training program for hotels & accommodation businesses and people looking to grow their careers in revenue management. 100% Online courses and some optional face-to-face workshops.
How to recruit, assess and manage modern Hotel Revenue people
Learn about the role the Revenue function should be providing, the structure, skills you need in the team, and how to retain the right people. The hotel industry does not have one organisational structure that can work in all environments, cultures, or companies, whether you have one person who performs the revenue role, or a whole department. The organisational structure that works best for each hotel or company will strongly depend on four key elements which will be explained in the course. Recruiting, testing, assessing people is key to developing a good revenue function. Whether you’re hiring a full-time team member, a whole team or an outsourcing partner, the selection process is just as important. Implementing and supporting a revenue culture across the business is important for all hospitality businesses. Learn more about this as well as how to manage revenue people and how to grow their skills and retain them in your business.
Modules
You will learn
- To understand the different types of organisational structures and the benefits and challenges of each;
- To understand the importance of a revenue management culture;
- To understand the different types of Revenue structures and the benefits and challenges of each – should you outsource?;
- To understand the key elements of how revenue management integrates into an organisation;
- Recruiting revenue-skilled people including questions to ask
- How to identify relevant skills in an interview situation
- Learn about the various roles that Revenue staff perform depending on the size of your team
- How to grow and retain your RM people
- Managing Revenue people
Assignments/Tests
All courses are tested by quizzes throughout the course.
What will I learn?
You will learn
- To understand the different types of organisational structures and the benefits and challenges of each;
- To understand the importance of a revenue management culture;
- To understand the different types of Revenue structures and the benefits and challenges of each – should you outsource?;
- To understand the key elements of how revenue management integrates into an organisation;
- Recruiting revenue-skilled people including questions to ask
- How to identify relevant skills in an interview situation
- Learn about the various roles that Revenue staff perform depending on the size of your team
- How to grow and retain your RM people
- Managing Revenue people
<ul>
<li>This course can be a standalone course for People wanting to learn about the methods hoteliers can use to develop their marketing and commercial strategy</li>
<li>You could be an asset owner, management company, holiday rental agent or hotelier looking for best practice for the industry body</li>
<li>This course serves as a learning base for those who wish to do further study on any strategic marketing or commercial areas</li>
<li>Hotel professionals wishing to learn more about managing the commercial area of a hotel or any accommodation business</li>
<li>Those pursuing the HSMAI “Certificate in Business Acumen (Hospitality)“</li>
</ul>
<p>Email us at ecert@edvantageinternational.com for more information<p>
<p>We provide a One-Stop-Shop solution servicing all your needs from</p>
<ul><li>Admission application</li>
<li>Tuition fee payment, </li>
<li>Visa application (for your next On-campus course),and</li>
<li>Other destination services - insurance, forex, accommodation arrangement etc.</li></ul><br>
<p>through our parent company EdVantage International Consulting Limited. </p><br>
<p>Enjoy FREE or Discounted services when you book through EdVantage E-Cert!</p>
<p>Book your Foundation or Pathway course today on Edvantage E-cert.</p>
The Hospitality Sales and Marketing Association International (HSMAI)
About Us
The Hospitality Sales and Marketing Association International (HSMAI) is committed to growing business for hotels and their partners, and is the industry’s leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals & their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue.
HSMAI Academy is the most comprehensive and ambitious initiative in the realm of education for hospitality sales, marketing, revenue management and leadership, entailing a range of course offerings and learning experiences online, face to face workshops, certifications and qualifications.
Our courses offer specialised content to help you fuel sales, inspire marketing, and optimise revenue. Every aspect of the content and support material included in HSMAI’s programs have been specifically designed and developed for those involved in hotel sales, marketing, and revenue management, including a wealth of subject matter appropriate to individuals with responsibilities ranging from entry-level to advanced.
Explore our webinars, publications and online learning in your HSMAI Academy.
Highlights/Why us?
WHY SHOULD HOTELS CHOOSE HSMAI FOR TRAINING
- Created by hoteliers
- Online, Face-to-face and blended options
- Globally recognised certifications
- Non-profit means tailored for you
- Endorsed by industry leaders
- Short, interactive, online courses
- Workshops
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